GearHead Technical Support makes it easy to fix issues on not just your NETGEAR purchase but for your entire home network. This topic has been marked solved and closed to new posts due to inactivity. Using the Genie setup I can get to the step where I input the username and password but always get "Incorrect ISP Username or Password" even though I can login with those details at https://www.tpg.com.au/home/myaccount. I'm having issues getting a connection to TPG FTTN NBN with my Nighthawk X4S D7800. De service omvat ondersteuning voor: NETGEAR ProSUPPORT-diensten zijn naast de technische ondersteuning en garantierechten beschikbaar. Why do so many ISPs bury that information? I wouldn't bet on it being an actual solution, but I'd try setting"Does your Internet connection require a login?" although not sure how to try that solution? Knowledge Base Articles Do these count as special characters? Nighthawk X4S also provides fast central storage, backup, and streaming to every device in your home with two USB 3.0 por ts (10 times f aster than USB 2.0) and an eSA TA por t. Shar ing content across y our netw ork is easy , from accessing Settings it populates in Setup > Internet Setup is as attached screenshot. What, exactly, does "the Genie setup" mean to you? Unlike other extenders, the Nighthawk X4S keeps the same WiFi name and password you already have so you’ll enjoy seamless WiFi like never before. For instructions on other NETGEAR routers, see I’m setting up my NETGEAR router for the first time, how do I set it to Access Point (AP) mode? Find setup help, user guides, product information, firmware, and troubleshooting for your Nighthawk X4S R7800 on our official NETGEAR Support site today. This is recommended so that you can receive updates and firmware notifications. The WiFi SSID username and password is located as a sticker right on top of your AC2600 router. Are there any specialcharacters in your PPP credentials? Packed with a ton of powerful features such as Quad Stream Wave2 WiFi, Multi-User MIMO, X4 Architecture, USB 3.0/eSATA ports for external storage, plus more. ADVANCED > ADVANCED Home : Internet Port : Show Statistics. Nighthawk X4S D7800 Internet Setup issues with TPG FTTN NBN Hi I'm having issues getting a connection to TPG FTTN NBN with my Nighthawk X4S D7800. > What, exactly, does "the Genie setup" mean to you? Packed with a ton of powerful features such as Quad Stream Wave2 WiFi, Multi-User MIMO, X4 Architecture, USB 3.0/eSATA ports for external storage, plus more. In our setup guide, we show you how to install and get your X4S (AC2600) smart router operational. is set to "Yes" and entering the username and password as instructed from my ISP TPG it shows Link down against WAN and 8 against TxPkts, RxPkts and 8 collisions. Nighthawk App. Nighthawk® X4S AC2600 Smart WiFi Router with 160MHz, MU-MIMO and Quad Stream technology delivers WiFi to multiple devices simultaneously for faster speeds.